BOSTON, September 13, 2021 / PRNewswire/ – Thought industries, the world’s # 1 platform for customer learning management (CLM), today announced it has appointed Brian childs to the vice president of product marketing. In his new role, the industry veteran will help organizations derive more value from their online customer learning programs, further fueling the evolution and adoption of the new category that combines learning, development and customer experience. to generate a measurable business impact.
Childs brings over 20 years of experience creating professional and client learning programs for organizations at all growth levels and in a myriad of industries. Brian will build on this extensive experience in learning strategies to provide Thought Industries customers with new knowledge and best practices across a range of customer learning use cases. This information will put the company in the best position to help organizations maximize their ability to create better learning experiences for customers, partners and professional training organizations.
“Brian has a proven track record in developing customer learning programs, working closely with companies across all industries to adapt innovative learning methods at every stage of the customer journey,” said David Downing, Marketing Director of Thought Industries. “He will apply this deep insight and understanding of the client into his new role, and will be essential in helping us develop new learning models that will not only impact our clients’ businesses, but pave the way to shape the business.” emerging CLM category. “
“I have long believed in the power of customer learning to increase retention and impact a business’s bottom line because I have seen first-hand what effective learning programs can accomplish,” Childs said. “As the world of education continues to evolve online, the importance of understanding how to use data to deliver and measure learning content will only increase. I am excited to apply data-driven approaches to understand how the market uses education tools so we can ensure that we are bringing the best and most effective learning information to our clients.
About thought industries
Thought industries Provides the world’s # 1 software platform for Customer Learning Management (CLM). Industry leaders use CLM to increase revenue, retain customers, and ensure success in technology, manufacturing, healthcare, and other industries with complex products and training requirements. Thought Industries was founded in 2014 around the fundamental belief that online learning experiences should be modern, intuitive, engaging and scalable. Based at Boston, Thought Industries has offices across North America and Europe.
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SOURCE Thought industries